I've Forgotten my Login Details

Accessing 365 Online

To access your personal accounts via Bank of Ireland 365 online you will need:

  • Your 365 online User ID
  • Password information (made up of personal details)
  • Your own 6 digit 365 PIN

Contact Us

If you have forgotten any of your details, please contact Bank of Ireland at.

  • From Republic of Ireland: 0818 365 365
  • From Northern Ireland: 0845 7 365 555
  • From Great Britain: 0845 7 365 333
  • Outside these locations: + 353 1 404 4000

Opening Hours: 8am to Midnight, Monday to Friday or 10am to 2pm on Saturdays (excluding Bank / Public Holidays).


Bank of Ireland is regulated by the Central Bank of Ireland. Bank of Ireland (UK) plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.