Standing orders
What is a Standing Order?
A standing order is a means by which customers authorise the bank to make regular transfers of funds from their current account to any other account.
Back to top
On what accounts can I set up a standing order?
You can set up standing orders on your current accounts.
Back to top
How do I set up a standing order?
To set up a standing order, please follow the steps below:
- On "Your Account " screen select the current account from which you wish to set up a standing order.
- Select "Standing Orders" under "Account Details" on your left hand side.
- The "View Standing Orders" screen will be displayed. If you have no Standing Orders previously set up, this screen will be blank.
- Select "Set up a new Standing Order".
- Enter all relevant details including account number and the sort code (NSC) of the beneficiary's bank branch (The account must be in the same jurisdiction as the account it is being paid from).
Please note:
- You will not be asked for a "start date" at this point.
- For weekly standing orders, the day field will be disabled.
- Once you have entered all relevant standing order details, click "Proceed" and the "Standing Order Confirmation" screen will be displayed.
- Confirm the set up of your Standing order with 3 random digits of your 365 Pin and click "Proceed" to confirm your request.
- The new standing order will then be added to your existing list of standing orders immediately. For security reasons, the status of this standing order remains inactive until you activate it by entering a 7 Digit Activation Code which will be automatically posted to you when you complete the registration of the standing order.
- Upon successful activation you will be asked to enter a start date for the standing order.
Please note:
Once you have successfully activated your Standing Order, it will not be visible in your list of standing orders until the next working day.
Back to top
I have activated my standing order but don't see it in my Standing Order list?
Once you have successfully activated your standing order, it will not be visible in your list of standing orders until the next working day.
Back to top
Can I delete a standing order?
Yes, you can. To delete a Standing Order:
- On "Your Accounts" screen select the current account
- Select "Standing Orders" under "Account Details" on the left hand side
- Select the Standing Order you wish to delete by clicking on the radio button next to the Standing Order.
- Click "Cancel Standing Order".
- You will then be asked to confirm the cancellation. Selecting yes will permanently delete the standing order.
Please note: Once Standing Orders are deleted, the details will not be kept on the system. If you wish to add the Standing Order, you will need to go through the registration and activation process again.
Back to top
Can I amend a Standing Order?
On an active standing order you can amend:
- the amount payable and
- the status by adding or deleting a hold.
Please note: You will not be able to amend certain standing orders i.e. to Bank of Ireland loan and mortgage accounts.
Back to top
Are there any charges to set up a Standing Order online?