Account Details



See full list of FAQs


What accounts can I register on Bank of Ireland 365 online?


You can register any or all of the following accounts that you have with Bank of Ireland:

Back to top


Can I see my Bank of Ireland mortgage account online?


Yes, you can view your Bank of Ireland mortgage account online (Republic of Ireland only).
You will first need to register your Bank of Ireland mortgage account to view the most recent balance. On the "Your Accounts" screen, select "Register a Mortgage" option in the left-hand side, then enter the appropriate details.
Please allow up to five (5) working days for your mortgage account to be registered.
Back to top


Can I see my Bank of Ireland savings or investment account online?


Yes, you can view your Bank of Ireland savings or investment account online (Republic of Ireland only). You will first need to register the account first to view the most recent balance. On the "Your Accounts" screen, select "Register a Savings and Investment Account" option in the left hand side, then enter the appropriate details.
Please allow up to five (5) working days for your savings or investment account to be registered.
Back to top


Can I change the name of my accounts displayed on the screen?


You can change the nicknames of your current, regular savings, loan and Bank of Ireland credit card accounts at any time.
On the "Your Accounts" screen, select the account you want to change, then select the "Change Nickname" option from the navigation bar on the left-hand side of the screen.
Back to top


Can I send account instructions via Email?


For security reasons we do not accept any instructions by email from customers about their accounts.
Back to top


Why can't I see my credit card transactions any more?


If your Bank of Ireland credit card number has changed since you first registered for the service then you may not be able to see your up-to-date transactions using the Bank of Ireland 365 online service. In order to provide you with up-to-date transactions we need you to register your up-to-date credit card number with us. See our contact numbers.
Back to top

See full list of FAQs